Thank you Carolyn for taking the time to bring this issue to our attention. We set a high standard for ourselves and the quality of our products, so we are genuinely upset to see your review. We’re sorry that the earrings weren’t what you expected. We do try to take close up images to show the details of our pieces and then try to accurately describe sizing by using measurements in the descriptions on our product pages.
As stated in our Exchange & Return Policy, earrings are a final sale item and not eligible for return (for the safety of our customers). However, we would love for you to have a genuinely happy experience with our business so we will be reaching out via email with a discount code for your next order.
Thank you,
Rose (Owner)